About Us
ABOUT US
FreshOFF Pte Ltd is a Singapore registered company operating in the online selling business primarily on Instagram and Carousell. The company is selling new and pre-owned branded bags, luxury watches, branded shoes and clothing, luxury accessories on its own platform and shares the platform for its customers to sell their branded items.
FreshOFF was built by the founders who are in the same business since 2009, starting from selling the new pieces to buying and selling pre-owned luxury bags, accessories, watches and shoes. FreshOFF offers a range of coveted designer labels mainly Hermes, Chanel, Prada, MCM, Yves Saint Laurent, Burberry, Dior, Gucci and Louis Vuitton.v
Sustainability is an essential part of our company. We are committed to extending the life cycle of your pre-loved luxury goods and reducing waste. Customers can always be assured of getting the best shopping experience in terms of our products and personal services. We believe that authenticity is important in the luxury resale industry, thus every item we receive is subjected to a strict authentication process where our experienced and knowledgeable team inspects accordingly. Third party authentication is also available with a cert upon the request of clients who prefer additional assurance.
Let’s talk Authenticity
Life-Time Money Back Guarantee
At FreshOFF, customers’ trust is our top priority! We guarantee the authenticity of every item we sell or 100% of your money back. What’s more, this guarantee for authenticity is for lifetime.
Most of our bags go through thorough in-house checks before sale. We inspect and review almost all parts including but not limited to craftmanship, hardware (including engravings), authenticity stamps, date codes, serial number and materials. We are committed to ensure that all items sold through us are authentic.
In addition, many items will be double authenticated by Third Party Professional Authenticators such as Entrupy Authentication.
About Entrupy
Entrupy uses artificial intelligence and machine learning algorithms to authenticate select luxury branded handbags and accessories. We submit microscopic images of logos, leathers, hardware, and materials via the Entrupy device and app where the algorithms will score the item as either authentic or unverified based on the images submitted.
The accuracy rating is 99.1% and authentic items are backed up with a Certificate of Authenticity from Entrupy.